溝通不良是「各說各話」。大家只按自己的需要，在缺乏尊重及耹聽的情況下，表達個人心聲，俗語形容為「係咁講」。在溝通不良下，彼此產生誤解甚至說出暴力語言。「善意溝通」(又稱非暴力語言)是由心理學家 Marshall Rosenberg 提出，是建立同理心、連結彼此、建立關係的具體心法。當中包含四個步驟：「觀察」、「感受」、「需要」及「請求」。講者以輕鬆點題的形式，從人們的日常用語或不經意的對話中，帶出善意溝通的原則，促進人際溝通效能。

1. 學生自殺危機徵兆
2. 初步危機評估技巧
3. 合宜介入方法

1. 提升抗逆力的要素
2. 對抗逆境及舒緩負面情緒之方法和技巧

工作坊讓教師認識學生常見的情緒問題，並掌握如何回應他們的情緒需要，作出支援。

教師除面對學生之外，處理家長的意見及投訴成為工作壓力之一。 講者除了分享不同情境的應對技巧外，還會提供特別難纏家中的處理方法。

Introduction
In facing the COVID-19, employees snap up the epidemic prevention materials, reduce social activities and even adapt to changes in workplace etc. All at once, we find that our life is under threatening. It is wisely for us to set aside worries and anxiety, recollect our inner strength, manage a balanced life calmly in facing the epidemic and adversity. With equipping ourselves, we may get the vaccination in facing the life adversity!


Programme contents
By introducing the framework of " Wellness Wheel" to employees, we aim at encouraging the participants to manage life wisely in the dimensions of emotional, psychological, physical, occupationally, social and spiritual wellbeing. In the meantime, tips of eating healthy and the ways of practicing mindfulness would be given to the participants.

Bricks might be your favourite toy when you were little. Have you thought about using Bricks to “play” with your colleagues and you can communicate with them in the process? By trainer's faciliation, you may know more about each other and learn how to communicate with them even better.

In a workplace characterised by intense competition, knowing the ability and character of yourself and that of your subordinates is important. Not only can this bring out the full potential of a staff member by assigning him / her more suitable task and overcome blind spots in work, but also enhance the effectiveness in career planning and employee training. Through MBTI, participants will better understand their strengths and weaknesses in relation to work, thus assisting the development of their potential.

While proper self-management is not an easy task, effective leadership is even considered a kind of art. MBTI allows you to understand the personality types of yourself and that of your subordinates. Through MBTI, not only can you realise your full potential, but also deploy the right human resources. All these encourage you and your subordinates to handle the most suitable tasks drawing in their best personality.

This workshop introduces the use of metaphors and other communication skills to improve the communication with your subordinates.

Do you experience difficulties expressing your view to your boss? In this workshop, you will learn to read your boss's will and how to give your suggestions.

It may be difficult for students to seek help proactively; however, they may have been giving out signal to you secretly. We provide different scenarios and reminders to equip teachers with skills to help out those students.

Complaint from colleague or customer in workplace is evitable when we work with different people in everyday life. If we manage properly, we would solve the problem and reduce the conflicts.

Good communication is essential in workplace. It enhances work efficient and leads you success in career development.

Stress management and good working relationship is the two key factors that leads to work success. In this workshop, the concept of Positive Psychology is introduced to participants that aims at enhancing a harmonious team. Besides, participants learn to be relax though Mindfulness that promotes work life balance.

Acupressure is an integral part of Chinese medical science, using Chinese medical theories as the guiding principles, and meridians and acupoints science as the basis. It adopts massage as the primary treatment, achieving both cure and prevention of illness. Acupressure can stimulate specific acupoints of a body. It promotes the flow in the meridians, giving fuel to the vitality of the body. Some benefits of acupressure include relaxation of muscles, tiredness removal, regulation of body functions, boosting immunity, all of which helps in balancing the overall yin-yang and soothing the tiredness of working people.

Crisis happens in every industry. Whether it is the death of employees or their family members during accidents, employee violence or natural disaster, a company’s operation can be badly affected if it is not handled properly. Worst still, it may bring long-term, negative impact to the company. “Crisis Management at Workplace” helps bring a company’s capability to manage crisis to the next level. It strengthens employees’ ability to handle crisis and co-ordinate on the scene. Employees will be enabled with proper procedures in crisis management, thus minimising unnecessary responses or lawsuits. Besides, this workshop also helps reduce stress at work and facilitate team spirit.

Situations like natural disasters, accidents, casualties, violence etc. may happen anytime, anywhere and on anybody. They may rarely happen but when they do, they will be shocking and bringing significant impact. Though happening out of no reason, they still bring far-reaching implications. When the turning point is suitably managed, a crisis will turn into an opportunity; otherwise, hurts and negative impact may be resulted. The only way to respond to a crisis is, therefore, to prepare early and equip ourselves with positive attitude, to raise our awareness on crisis, and to strengthen our resilience.

It is hard to avoid all difficult people in life, such as those of judgemental, dispressing, pressurized, etc. This workshop aims to enhance understanding of the motives behind those "annoying" behaviors and to introduce ways to get along with them, through mini-lectures, role-play, and case discussion.

Using various mass games and puzzles, the workshop encourages the team to collaborate, know each other, and build up the team.